As a law firm, Cube Law Corporation ("we", "us", "our", or the "Firm") collects, uses, and discloses personal information ("Info") in order to deliver legal services to you, both directly and through our website, email, telephone, video meetings, social media, and other digital services (collectively the "Platform").
This Privacy Policy explains our practices for collection, use, disclosure, protection, retention, and destruction of your Info (collectively "Use") in accordance with the Personal Information Protection Act (British Columbia) ("PIPA") and applicable Law Society of British Columbia rules. By providing Info to us through any form of communication, you consent to our Use of your Info as described in this Policy.
The current version of this Policy is published at terms.cubelaw.ca/privacy. Earlier versions remain accessible at their permanent dated URLs.
⚠️ Please do not send us confidential information until we have confirmed in writing that we represent you. Unsolicited information from non-retained clients does not establish a lawyer-client relationship and may not be privileged.
Section 01
What Info We Collect
We collect:
- Contact information — name, email, phone, mailing address.
- Identification and verification information — including identity documents, source-of-funds documentation, and beneficial-ownership information required by Law Society client identification rules and applicable anti-money-laundering legislation.
- Marketing, recruitment, billing, and financial information.
- Matter information — documents, instructions, communications, and other information you provide in connection with your legal matter.
- Recordings, transcripts, and memos of calls and meetings (see Section 5).
- Website-usage information — through cookies, analytics, and similar tracking technology used to optimize our Platform.
Please ensure you have consent from any third party before providing us with their information. We do not knowingly collect Info from persons under the age of 16 ("minors") without the express consent of a parent or guardian. If we inadvertently collect Info from a minor without proper consent, we will take immediate steps to delete it.
Section 02
How We Collect Info
We collect Info during:
- Client intake, conflict checks, and identity verification.
- The provision of our legal services.
- Billing and administrative matters.
- Telephone calls, video meetings, and in-person meetings (see Section 5 on recording).
- Use of our Platform or any means of communication with us.
- Our website (cookies and analytics — see Section 11).
Section 03
How We Use Your Info
We use your Info, with your express or implied consent, to:
- Provide legal services and operate our law firm.
- Verify your identity and comply with applicable laws (including Law Society client identification rules and anti-money-laundering legislation).
- Communicate with you about your matter.
- Bill for services rendered and administer accounts.
- Maintain accurate records of instructions, advice, and decisions, including through file memos prepared from recordings (see Section 5).
- Operate, maintain, and optimize our Platform.
- Conduct marketing and business development.
- Recruit and manage personnel.
- Enforce our legal rights and comply with applicable law.
- Permit reorganization, restructuring, or transfer of the Firm.
- Any other purpose reasonably necessary to operate the Firm or beneficial to the client.
Section 04
Cloud-Based Platforms and Cross-Border Transfer
As a tech-forward firm, we deliver legal services through cloud-based platforms. Platforms in current use include:
| Platform | Purpose |
|---|---|
| Zoho One | CRM, email, document management, automation |
| Cosmolex | Matter management, trust accounting, billing |
| Appara | Corporate records and minute books |
| ProSuite / e-Conveyance | Real estate conveyancing |
| Microsoft 365 / Google Workspace | Productivity, email, file storage |
| Zoho Sign / DocuSign | Electronic signature |
| Zoom / Microsoft Teams / Google Meet | Video meetings |
Cross-border data. Some of these platforms store or process Info on servers located outside Canada, including in the United States and other jurisdictions. Once Info is outside Canada, it may be subject to the laws of that jurisdiction, including lawful access by foreign government agencies. By engaging the Firm or using our Platform, you consent to your Info being stored, processed, and transferred outside Canada for these purposes.
Provider commitments. Where reasonably possible, we contract with our service providers to apply Canadian privacy standards and to limit their use of your Info to providing services to the Firm.
Section 05
Recording of Calls and Meetings
Limited purpose. We may record telephone calls, video meetings, and in-person meetings for the limited purpose of preparing accurate written file memos. We do not record every call. Routine administrative calls are generally not recorded.
Notice and consent. When a session is being recorded, we tell you at the start of that session.
If you do not consent to a particular session being recorded, please tell us at the time and we will not record it. A decision not to record a session does not affect our representation of you.
What we keep, what we delete. Where a session is recorded:
- The recording is processed (including by automated transcription tools — see Section 6) so that a lawyer can prepare a written file memo summarizing the matters discussed.
- The memo is retained as part of your client file in accordance with Section 8.
- The recording and any associated transcript are deleted periodically as part of our routine file housekeeping, unless we determine in our professional judgment that continued retention is necessary (for example, where capacity, contested instructions, or potential litigation is in issue). Where we retain a recording or transcript beyond our normal cycle, we document the reason on the file.
The memo, not the recording, is the permanent record. Memos are subject to solicitor-client privilege where applicable.
Section 06
Use of Artificial Intelligence
The Firm uses artificial intelligence ("AI") and other automated tools to assist with delivering legal services. AI is used to assist with — among other things — drafting, document review, summarization, transcription of recorded sessions, organization of file materials, legal research, and routine administrative tasks. AI tools currently in use include leading commercial AI services (such as Claude, ChatGPT, Microsoft Copilot, and similar tools), accessed directly or through our cloud platforms. The specific tools we use evolve as the technology and our practices change.
Our commitments on AI.
- Lawyer review. A qualified lawyer reviews all substantive legal work product before delivery to you, regardless of the tools used to prepare it.
- No delegation of judgment. Professional judgment, legal advice, and matter strategy are not delegated to AI.
- Confidentiality terms. Where reasonably possible, we use AI services that operate under enterprise-grade confidentiality terms and that do not retain client data for model training.
- Aid, not substitute. AI tools are used as an aid to lawyer work, not as a replacement for it.
Your right to opt out. If you prefer that your matter be handled without the use of AI tools, please notify us in writing at the start of your engagement. We will accommodate reasonable opt-out requests; in some cases doing so may affect turnaround times or fees, and we will tell you in advance if so.
Section 07
Who We May Share Your Info With
In the course of providing legal services and complying with applicable law, we may share your Info with:
- Cloud and software service providers (those listed in Section 4) under contract to provide services to the Firm, with sharing limited to what is reasonably necessary.
- Co-counsel, agents, and experts retained on your matter, only as needed.
- Counterparties, courts, government agencies, registries, and other third parties as reasonably necessary to advance your matter (for example, the Land Title Office, BC Registry, Canada Revenue Agency, or counterparty's counsel).
- Law enforcement and government agencies as required by law, court order, or to fulfill our legal or regulatory obligations.
- Successors and assigns in connection with a merger, acquisition, financing, sale of assets, or similar transaction involving the Firm, or in the event of insolvency or bankruptcy.
We do not sell your Info.
Section 08
How Long We Keep Your Info
We retain Info only as long as needed to fulfill the purposes set out in this Policy and to comply with our legal and regulatory obligations.
| Category | Retention |
|---|---|
| Closed client files (including file memos) | Minimum 10 years from file closure, in accordance with Law Society of British Columbia rules |
| Recordings and transcripts | Deleted periodically as part of routine file housekeeping, unless extended retention is required (Section 5) |
| Trust accounting records | As required under Law Society trust accounting rules |
| Marketing and contact data for non-clients | Until you ask us to delete or unsubscribe |
After applicable retention periods, Info is securely destroyed.
Section 09
How We Protect Your Info
We protect Info by:
- Following industry-standard data protection practices when processing Info.
- Using cloud and software providers with reputable security practices and enterprise-grade contractual protections.
- Maintaining and regularly reviewing internal privacy practices, training staff, and auditing systems to prevent unauthorized access, disclosure, or use.
- Limiting access to Info to those who need it.
No system is fully secure. We cannot and do not guarantee that Info shared with us will not be intercepted, accessed without authorization, or otherwise compromised. Information shared with us through unsecured channels (including standard email) is shared at your own risk.
Section 10
Your Rights
Subject to PIPA and other applicable laws, you may have the following rights with respect to your Info:
- Access — to inquire whether we are processing your Info and to request a copy of it.
- Accuracy — to require that we keep your Info accurate, complete, and up to date.
- Correction — to request that we correct inaccuracies or omissions in your Info.
- Withdrawal of consent — to withdraw consent to our Use of your Info, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to continue acting for you.
You also have the right to make a complaint to the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).
Section 11
Cookies, Analytics, and Website Tracking
Our website uses cookies and similar technologies to:
- ensure the website functions as intended;
- analyze traffic and usage to improve performance and content (including Google Analytics, Facebook Pixel, and similar tools); and
- support marketing and remarketing.
Section 12
Updates to This Policy
We update this Policy from time to time. The current version is published at terms.cubelaw.ca/privacy. Earlier versions remain accessible at their permanent dated URLs. By continuing to use our Platform or providing Info to us, you consent to the version of this Policy in effect at that time.
Section 13
Contact
Version 2.0 · Effective 28 April 2026 · Replaces June 2025
terms.cubelaw.ca/privacy